We have a lot of experience when it comes to shipping orders all across Europe. All orders are shipped within 24 hours of receiving the final confirmation of purchase receipt. If you have not yet received your order within the designated time range, it could be due to a third-party postal system failure. If this happens to you, please email our customer service team for further information at email@example.com
Please Note: Your order may have been split into multiple parcels, and your parcels may arrive at different times.
(For UK clients the delivery may be within 24-48 hours, and for other EU countries, the Scottish Highlands, N. Ireland, Isle of Man & Channel Isles, it may take upto 2-5 days for delivery) Delivery Methods
All UK Mainland orders are sent via DPD. Orders for all other areas are sent via dedicated couriers including DHL Express and IMX. Trade Orders
Orders made via the trade team are subject to variable delivery times. Please ensure you clarify the delivery details with your representative. Returns & Replacements
Please read our Return Policy under our Terms and Conditions
If this does not help you with your query, please email our customer services team at firstname.lastname@example.org and we will be happy to help.